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Privacy Policy

Kreston (VN) Company Limited (“Kreston (VN)”, “us”, “our” or “we”) values your trust in us and respects the need to maintain the security and confidentiality of the information you provide us, whether or not you are our client, an individual associated with one of Kreston (VN)’s existing or potential clients, a registered user, a visitor to our website, or another individual who has business contact with us. This Privacy Statement describes why and how we process Personal Data, as defined below, collected through our websites, social media platforms, applications, products and/or services provided by Kreston (VN), and provides information about individuals’ rights with respect to their Personal Data.

By submitting or providing your Personal Data, either directly or via third-parties such as your employer, you consent to the use of your Personal Data that is collected by Kreston (VN) and all persons involved in the provision of services, recruitment, and communication with you, in the manner as set out in this Privacy Statement. This Privacy Statement serves as our notice to data subjects regarding our processing activities.

We recognize that transparency is an ongoing responsibility, and hence we keep this Privacy Statement under regular review. We shall have the right to modify, update, or amend the terms of this Privacy Statement at any time, by placing the updated Privacy Statement on our website. Continuing to communicate with Kreston (VN) or continuing to use Kreston (VN)’s services following any modifications, updates, or amendments to this Privacy Statement shall signify your acceptance of such modifications, updates, or amendments.

If you have questions on privacy issues, please email us at [email protected]

We only collect Personal Data that is necessary for the agreed purposes.

We receive various types of Personal Data in the course of communicating with you or your continuous use of Kreston (VN)’s services, including but not limited to the following (“Personal Data”):

  • Personal and contact details such as national registration identity card details and business card details;
  • Financial details such as salary and other income and investments, benefits, tax status, and other tax information;
  • Any information which may identify you, your spouse, or family members.

When we process Personal Data to provide our services, our clients/you need to notify the data subjects concerned (e.g., clients’ employees/customers) regarding how Kreston (VN) will process that Personal Data and obtain the data subjects’ consent and authorization for the clients/you to provide their Personal Data to us.

In addition to the Personal Data provided to Kreston (VN) directly, Kreston (VN) may also collect your Personal Data from a variety of sources, including but not limited to meetings, events, conferences, seminars, social media channels, or talks either organized, sponsored, or attended by Kreston (VN), and/or from the cookies used on the website (please refer to the “Cookies” section).

From time to time, you may also voluntarily provide Kreston (VN) with unsolicited Personal Data – that is, information other than what Kreston (VN) has requested (for example, through Kreston (VN)’s websites). If you do provide such information for any reason, you consent to Kreston (VN) using that information in the manner described in this Privacy Statement or as described at the point of disclosure. Furthermore, when providing such unsolicited information, we ask that you do not provide any sensitive information such as race or ethnic origin, political opinions, religious beliefs, health, genetic, or biometric data.

We do not collect Personal Data of anyone below the age of 18. To the extent that you have provided (or will provide) Personal Data about your family members, spouse, and/or other dependents that are below the age of 18, you confirm that you have explained to them that their Personal Data will be provided to and processed by us and you represent and warrant that you have obtained their consent to the processing (including disclosure and transfer) of their Personal Data in accordance with this Privacy Statement.

We may process your Personal Data for purposes related to the services you have requested or the activities you have attended or inquired about. These purposes include but are not limited to:

  • Performing our services and other contractual arrangements:
    • Delivering the services you have requested
    • Fulfilling any contractual obligations
  • Security, quality, and risk management activities:
    • Security monitoring such as automated scans to identify harmful emails
    • Service monitoring for quality assurance
    • Client/engagement acceptance procedures
  • Compliance with legal, regulatory, or professional obligations:
    • Complying with any requirements of law, regulation, or professional body of which we are a member
    • Keeping certain records to demonstrate that our services satisfy compliance obligations, which may contain Personal Data
  • Administering, managing, and developing our business and services:
    • Managing our relationship with existing and prospective clients
    • Conducting recruitment activities
    • Developing our businesses and services, such as identifying client needs and improving service delivery
    • Maintaining and using IT systems
    • Hosting or facilitating the hosting of events
    • Administering and managing our website, systems, and applications
    • Performing analytics for reporting and statistical purposes
  • Providing information about us and our range of services:
    • Sending you industry updates and insights
    • Providing information about our services that may be relevant to you
    • Inviting you to events

If you have any questions regarding this Privacy Policy, please contact us at [email protected]

We will only disclose Personal Data to others for business purposes as explained above and where we are legally permitted to do so, including but not limited to the following circumstances:

  • As required by law, such as through a subpoena, search warrant, or other legal processes
  • To other Kreston (VN) firms, subcontractors, and/or service providers (please also refer to the “Cross-border Transfer” section)

When we disclose Personal Data to others, we put in place appropriate contractual and/or comparable safeguards required by applicable data protection legislation to protect the Personal Data being transferred.

If you have any questions regarding this Privacy Policy, please contact us at [email protected]

There are several places throughout our website that may link to other websites that do not operate under Kreston (VN)’s privacy practices. When you follow links to other websites, Kreston (VN)’s privacy practices no longer apply. We encourage visitors to review each site’s privacy policy before disclosing any Personal Data.

The Personal Data you submit to us will only be retained for as long as is required for the purposes for which it was collected, or as required by law, regulation, or professional standards, and to establish, exercise, or defend our legal rights.

We retain contact information (such as mailing list information) until a user unsubscribes or requests that we delete that information. If you choose to unsubscribe from a mailing list, we may still keep limited information about you so that we can honor your request.

When your Personal Data is collected, Kreston (VN) assumes responsibility for keeping an accurate and up-to-date record of the Personal Data once you have submitted and verified the data. Kreston (VN) does not assume responsibility for verifying the ongoing accuracy of the content of Personal Data. If Kreston (VN) is informed by you that any of your Personal Data is no longer accurate, we will make appropriate corrections based on the updated information provided by you. Kreston (VN) is committed to providing reasonable and practical access to you for the opportunity to identify and correct any inaccuracies.

If you would like to update the details of the Personal Data which you have submitted to us, you may contact us at [email protected]

We have implemented generally accepted standards of technology and operational security in order to protect your Personal Data from loss, misuse, alteration, or destruction. In particular, we ensure that all appropriate confidentiality obligations and technical and organizational security measures are in place to prevent any unauthorized or unlawful disclosure or processing of such information and data, and to prevent the accidental loss, destruction of, or damage to such information and data. Only our authorized personnel are provided access to Personal Data, and these employees have agreed to ensure the confidentiality of this information.

However, the electronic transmission of information cannot be guaranteed to be secure or error-free, and such information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or otherwise be adversely affected or unsafe to use. Accordingly, while we endeavor to protect Personal Data, we cannot guarantee the security of data transmitted to or by us.

Where a security incident arises, we shall respond to the incident, assess the likely impact of the incident, and take necessary actions to bring the incident under control, including reporting to the relevant regulator, as required.

If you have any questions regarding this Privacy Policy, please contact us at [email protected]

Personal Data collected by Kreston (VN) may be transferred to other Kreston (VN) member firms, where it is necessary to meet the purposes for which you have submitted the data, as described in the “Purpose of Processing” section.

Your Personal Data may also be transferred to third-party service providers who process information on Kreston (VN)’s behalf, including providers of information technology, identity management, website hosting and management, data analysis, data backup, security, and storage services. As a result, your Personal Data may be transferred outside the country where you are located. This includes countries and regions outside the European Economic Area (EEA) and countries or regions that do not have laws that provide specific protection for personal information.

Cookies may be used on our site. “Cookies” are small text files placed on your hard drive that assist us in providing a more customized website experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is Kreston (VN)’s policy to use cookies to make navigation of our websites easier for visitors and to facilitate efficient registration procedures. Site statistics are compiled by third parties, and therefore your Internet Protocol (IP) address will be passed to third parties for statistical reporting only.

Where Kreston (VN) collects information through our website, we automatically collect certain non-Personal Data regarding website use that does not identify you, including but not limited to: the IP address of your computer, the IP address of your internet service provider, the date and time of your access to the website, the operating system you are using, the sections of the website you visit, the content you download from the website, and the internet address of the website from which you linked directly to Kreston (VN)’s website. Kreston (VN) may use non-Personal Data to compile tracking information reports regarding site user demographics and site traffic patterns. None of the tracking information in the reports can be connected to your identity.

If you are concerned about cookies, most browsers permit individuals to decline cookies by changing the privacy settings on their browser. In most cases, a visitor may refuse a cookie and still fully navigate our websites; however, other functionality on the site may be impaired. After termination of the visit to our site, you can always delete the cookies from your system if you wish.

Full details on the cookies in use on our website can be found on the Cookies information page.

Subject to the limitations in the applicable law and the terms stated herein, you are entitled to certain rights in relation to the Personal Data we hold about you, including the rights to:

  • Request access to, rectification, and erasure of your Personal Data
  • Request the provision of your Personal Data
  • Object to or request the restriction of processing of your Personal Data
  • Withdraw your consent at any time (without affecting the lawful processing previously based on your authorization)

Your exercise of these rights is subject to certain exemptions to safeguard public interest (e.g., the prevention or detection of crime) and our interests (e.g., the maintenance of legal privilege).

Note that it is necessary for Kreston (VN) to collect and process Personal Data provided by you depending on the purposes for which your Personal Data is collected. If you choose not to provide us with such Personal Data or do not consent to this Privacy Statement, you/your organization may not be able to use our product/service or otherwise deal with us.

If you would like to exercise any of these rights, please email us at [email protected] or, where appropriate, contact us via the relevant website registration page. We will treat your requests in accordance with applicable legal requirements.

We hope that you will never need to, but if you do want to complain about our use of Personal Data, please email us at [email protected] with the details of your complaint. We will look into and respond to any complaints we receive.